In light of our recent analysis of Apple’s PR problems, we thought this post from The Observer might be of interest:
The event was an instructive shambles. In summary, the message was: Apple is good and makes great products; all smartphones have reception problems; Apple loves its customers, which is why it built all those cool retail stores for them; the iPhone problem can be fixed by fitting a rubberised “bumper” over the bezel; and Apple will give everyone a free bumper, so what’s the problem?
The press conference was instructive because it provided such a vivid demonstration of how inexperienced Apple is in its new role as just another company – and how inept Jobs is when faced with the hostile skepticism that is the routine experience of other CEOs.
“When it comes to responding to hostile or sceptical media coverage,” wrote one experienced commentator, “Jobs & co seem to be like a presidential contender who’s been able to skip the primaries and go straight to the general election – missing all the vetting and the hundreds of debates that help to surface any weakness or issues of concern, providing time to develop the skills necessary to respond to any situation. Jobs demonstrated what I've never seen him do in front of an audience: he not only lost his cool, he lost his charm. He was a like an arena rock star who can’t perform acoustic.”
Use VOCUS or other PR email platforms? Be careful how you use them. Read on…
Got another “pitch” sent via an email marketing platform. I won’t go off on the tangent explaining why I so loathe this approach with every fiber of my being multiplied by infinity with the intensity of a thousand suns — on a stick. But I will share with you a DISCLAIMER that was at the top of this particular piece of spam:
This press release was sent through the Vocus PR platform. Should you no longer wish to receive these communications, please unsubscribe through the link in the footer. If you do not want to be listed on the database, please contact Vocus directly to request for your details to be removed: PHONE NUMBER
If you’re not taking the time to validate your lists whatsoever and think the above disclaimer helps your case? You’re content to spend life polishing turds. Fine, I’m in a mood. But to hide behind Vocus which BPB knows, loves and uses from time to time is lazy.
Read the rest here: The Bad Pitch Blog: Hiding Behind Vocus.
Also worth a read (related to graphic):
March 8, 2010
For Immediate Release
Contact: Alex Greenwood 913.907.4426 * Alex@AlexGPR.com
New Public Relations Firm Takes Versatile, Collaborative Approach
KANSAS CITY, MO– A need for a versatile, collaborative approach to business communications inspired AlexanderG Public Relations, LLC.
“Getting the message out–whether it’s a small business or Fortune 500 company–isn’t the same as it was twenty years ago. It’s not even the same as it was two years ago,” owner and principal Alex Greenwood said.
“Besides the evolving news media, the rise of social media tools like blogs, Twitter and Facebook have changed the rules of the game; the competition for attention has risen exponentially as the channels for information access have mushroomed,” he said. “We work with clients to evaluate their goals and get their message out through the best channel.”
Launched in February, Greenwood’s firm has formed strategic partnerships with nationally recognized leaders in social media, visual image production, advertising and marketing. “The integration of these disciplines is the best strategy for success,” he said. “The days of public relations being a profession isolated from marketing, advertising and new media are over. We believe in a collaborative approach.”
AlexanderG Public Relations also offers media training, speechwriting, crisis communications and a variety of issues management services. The firm serves companies of all sizes, non-profits, individuals and public initiatives.
Alex Greenwood has earned a reputation for success and ingenuity from his more than twenty years experience in public relations, journalism, marketing and broadcasting. His career has spanned several industries including broadcasting, healthcare, non-profit organizations and higher education.
His work in the news media includes positions as an editor, journalist, radio talk show host and vice president of Kansas City Public Television. Alex left the television industry to form a communications division for EventPros, Inc., one of Kansas City’s leading special events firms. Since 2008 Alex has served on the EventPros Inc. production team as director of marketing and public relations for KCRiverFest, one of Kansas City’s largest community festivals. He will continue in that role in 2010.
For more information, visit the website at http://www.AlexGPR.com or call 913.907.4426.