816.945.2477 Team@AlexGPR.com

The “Negative Mindset” – Stopping Bad Customer Feedback Damaging Your Business

Trust, it is the fundamental strength that binds businesses, customers , nd your employees, but trust and a lack of it can severely damage your business in many different ways. The one overarching issue that can cause irreparable damage to your business is negative feedback, especially from the customer. With the various platforms available to customers so they can vent their frustrations, one negative comment that hits the nail on the head, can set off a chain reaction that will see people leaving your business to shop with your direct competitor. Your reputation is on the line, so how can you stop negative customer feedback damaging this?

News Media and Your Business Lunch and Learn

Public relations strategist, marketing consultant, and former journalist Alex Greenwood, owner of AGPR, shares insights on how to promote your business with a media strategy at Encorps45 on Nov. 7 in North Kansas City.

This lunch and lean takes a look at the way members of the news media think, what stories they seek and what to do if you are the subject of a negative story.

Breaking The Rules Will Lead To A PR Nightmare

Businesses operate under a variety of different laws and regulations. These laws and rules are important because if you don’t follow them your business could be in serious trouble. You might have difficulty marketing your business, you could get up in court, or your product might be pulled off the shelves. As such, it is worth being aware of the types of rules and regulations that you need to abide by when running a company. Otherwise, even a great PR campaign won’t save your business from the fallout.