It’s no secret that independent (indie) publishing is hot these days, particularly because of the rise of ebooks. We were curious about the success of an indie author who, just under a year into publishing his first ebook, has had more than 33,000 downloads of his work. Jason McIntyre, author of several stories and books including On the Gathering Storm and the hot new novel Thalo Blue sits down with us for a brief interview about what he does, how he got started and his strategy for reaching an audience.
AlexanderG Whiz Blog: Who are you, anyway?
Jason McIntyre: I’m Jason McIntyre, author, goofball and private investigator. Okay, I’m not a private investigator. I do all my investigating right out in public view. I’ve been writing stories, making things up, and telling people things close to the truth for about twelve years. I’ve lived all across North America, primarily in urban settings where I’ve met loads of interesting people. When I started writing novels inspired by these interesting folks, I found a new way to communicate with people that seemed to touch them in a very personal way. I also discovered it was a satisfying way to deal with issues in my own life. I write about people I bet you know: whether its someone you went to school with or someone in the next office, or your own children. My goal with the stories I tell is to entertain but also reveal human nature in a way that sparks the imagination of readers.
AlexanderG Whiz Blog: You have a background as an editor, writer and communications professional and spent several years as a graphic designer and commercial artist. How do you make a living now?
Jason McIntyre: I continue to work in all those areas. Add website and online manager to that list. Photographer, and project manager go in there too, as I’ve done those things in the last five or so years. I only mention the editing and communications in my ‘about’ pages on the web because it relates more directly to the world of writing and marketing of fiction books, for which I’m getting more well-known.
AlexanderG Whiz Blog: When did you decide to become a professional writer?
Jason McIntyre: Tricky question because we need to define ‘professional’. If it means that I make my living primarily as a writer, then I’m not yet professional. If it means I have a lick of sense and know that most writers will never generate all their income from writing, then I’ve been at the pro level for a number of years. If we’re talking about how long I’ve been sharing my work with readers then I can definitively say it’s been about ten months. I started actively marketing my work about eight or nine months ago, in the late summer of 2010.
AlexanderG Whiz Blog: What led you to being an indie author–did you try the “traditional” route?
Jason McIntyre: As mentioned, I’ve been writing for a long time, going to writers’ groups and honing my craft. Erroneously, I always thought that if you write a good book then publishers would want it, then readers would buy it and read it and either like it or loathe it. What I was hearing is, “Jason, you tell a mean story. You really understand how to engage the reader and get me excited. What I’m not seeing here is a clear-cut way to sell this book in a book store. You don’t stick to one genre and your characters aren’t always perfectly likable. I’m afraid we’re going to pass.”
I knew that readers would connect with my work but it wasn’t until last year when the iPad was introduced that I realized a writer like me could establish a connection with an audience on my own terms and with my own energies. I could do the editing, proofing, design and distribution in a grass roots way and use social media to get the word out. It began as an experiment of sorts and I found a decent footing so I continued. First I was a bestseller at a book distribution site called Smashwords.com and then, in October of 2010, I shared a couple books on Amazon’s Kindle, currently the biggest distributor of ebooks. Now my books are available on all the major ebook sites and selling well.
AlexanderG Whiz Blog: You enjoy a robust fan base. You have a great website. What do you do to market your work?
Jason McIntyre: The biggest thing I do for marketing is one-on-one communication with readers. I use Twitter and Facebook and Goodreads to connect with people I believe will have an interest in what I’m writing, then I offer discounted copies and discuss the books directly with them. After years of hearing other authors and agents and publishers telling me what I was doing wrong, it’s a breath of fresh air to hear directly from a reader who has had heart palpitations from reading a particularly engrossing scene or chapter. They are the audience. I believe in letting them decide what’s good and what isn’t. For the most part, I’ve found tremendous enjoyment in interacting on such a close level with these readers. They’ve made short stories better when I’ve offered them beta copies to read and told me that an idea sucks when it actually did. Generally, they get very excited over small discounts, free copies, and especially advanced access to a story as I’m working on it. You can’t pay for the kind of publicity you get from a genuinely interested reader who tweets or brags about a book they liked.
AlexanderG Whiz Blog: What is your biggest challenge when it comes to getting the word out about your novels?
Jason McIntyre: Finding readers as opposed to other writers who also read is a big challenge. Don’t get me wrong, the writers’ communities on the net are a joy and a value in terms of camaraderie, spirit, knowledge and help. But readers are harder to come by. Generally, they are living their lives, reading books, going to their jobs and spending their social media time with their friends and families and coworkers. Their goal isn’t to help you by reviewing or advertising your book. You can’t hit them over the head with a sales pitch or they will bolt. (Have we mentioned he has a great blog? It’s called The Farthest Reaches. Check it.)
AlexanderG Whiz Blog:In what format is your work available–is it strictly ebook? If so, why not Print On Demand (POD)?
Jason McIntyre: I had some really strong success in the first five months offering my books as e-only. As of today, I’ve seen close to 33,000 downloads of my various stories. My approach is tied to various things I’ve gleaned from the Internet through the work of other authors and small publishers. Their recommendation is to build a platform first and then launch books.
Of course, I didn’t do that. Being fresh off the boat, as it were, I did things backwards. But what I learned quickly is that I actually am building a platform of readers, fans, other writers, bloggers and book sellers. I look at it this way: this first ten months is part of the building. Yes, some of my stories are available, but that doesn’t preclude me from doing a major book launch and offering them in print format in the future.
AlexanderG Whiz Blog: What do you see as the future of publishing–in particular indie authors–is it a fad, or do you see it as a sea change in the way people get their books?
Jason McIntyre: Tied to my previous answer, I honestly think that print books are on their way out as a mainstream consumer product. Yes, print books will remain in production for years to come. No one can argue with their aesthetic appeal.
By the same token, records and record players are still being produced but you won’t find them on iTunes or Amazon (actually, you probably can buy both the records and the players through Amazon’s mail order side). But music is becoming an increasingly ‘soft’ medium. You download it, consume it, and either throw it out or store it in something other than a CD tower or cassette holder (sheesh, remember all those plastic and film cassettes?). Same deal with commercial films. DVD rental places are becoming farther between, aren’t they?
Books will go the same way. Digital or soft, supplied through the web for ninety per cent of people who procure them. Printed books will slowly (or quickly) become a niche product for collectors and those reluctant to switch over. Electronic book readers will continue to drop in price. Multi-use items like tablets, the iPad, and smart phones will continue to develop.
AlexanderG Whiz Blog: So, what’s it all about, Jason? What’s your dream?
Jason McIntyre: My dream? To keep at it. I’ll keep writing and sharing stories until enough people shout at me to stop. I’ve had some successes and some good fortune and I just use this as an excuse to keep telling the stories that pop into my head. Is it a struggle? Sure it is. Will I get rich doing it? Not a chance.
Is my goal to sell a million copies of something? Not specifically, because I don’t vest a lot of interest in numbers or dollars as long as I have enough to feed the kiddos, but I’d love to know that, somewhere, some time, there are readers who are getting something valuable from something I wrote. If it was ten times or a hundred times as many as there are today, I would feel so blessed and proud. But then I’d sit down to write the next story for that group of people. If they want it, I want to give it to them.
AlexanderG Whiz Blog: Anything we missed you’d like to talk about?
Jason McIntyre: A big thank you to Alex Greenwood for giving me a moment in the sun here on his blog. Thanks, mate. I’ve met a lot of super generous writers just like Alex –plus bloggers and readers– in my last ten months on this train. It’s folks like Alex who’ve shared the seat next to them that allow each of us to find a destination. My thoughts echo some others: we’ll get there faster if we all feed the same locomotive. Just something to think about: an avid reader with a few dollars’ room on his credit card will just as easily buy all of Alex’s novels in addition to mine if both appeal to him. Alex’s sales rarely come at the expense of my own.
Thanks for reading, everyone!
AlexanderG Whiz Blog: Thank you, Jason!
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You can easily tell that Jason is a great guy who will have no trouble engaging an audience. His writing is superb, as well. Here’s my review of On the Gathering Storm:
Jason McIntyre possesses the most rare of gifts: the guts to open himself up completely combined with the ability to get it on the page. “On the Gathering Storm” fearlessly engages the reader with lush depictions of acts of cruelty, daily life and yes, horror. Perhaps most interesting, however, are the vulnerabilities of the characters–fully on view and intertwined with their determination to survive the trap in which they’ve been ensnared. I won’t make the easy comparison to other great thriller writers–McIntyre’s his own writer, one I’m delighted to read.
–Alex Greenwood
Disclosure: Mr. McIntyre is not a client of AlexanderG Public Relations.
Kansas City women will have more of The Limited to love with the opening of two new stores in 2011. The iconic fashion retailer’s first store to open of the year is in the Kansas City area at Town Center Plaza at 4868 West 119th Street in Leawood. Plans are in the works to open a new store at Zona Rosa in late fall 2011. The Limited currently operates a store in Oak Park Mall in Overland Park, Kansas as well.
The Leawood store is hosting a grand opening celebration the evening of April 28 and will donate a share of the Saturday, April 30 proceeds to the Women’s Employment Network of Kansas City WEN.
“The Limited is about a woman’s personal success–fulfilling her potential and looking great every step of the way. That’s why we’re proud to partner with the Women’s Employment Network for our opening,” said Linda Heasley, CEO of The Limited.
WEN is a nonprofit organization that offers job-search training and resources, individualized coaching and professional case management to women. Tai Beauchamp, national correspondent for InStyle Magazine, will workshop with WEN members about workplace fashion on April 28 and will be on hand at the store opening celebration from 6 to 8 p.m.
The celebration will also feature a ribbon cutting, music, refreshments and members of The Limited’s corporate management team.The Town Center Plaza location will feature the full assortment of The Limited’s Spring 2011 collection.
Throughout the weekend (April 28-May 1) The Limited will offer discounts, prize drawings and more.
Taco Bell fought back by thinking outside the bun a bit. They launched an ad campaign that said “thank you for suing us” so they could demonstrate the quality of their food. It worked–the suit was dropped and now they want an apology:
Beasley Allen, the law firm that filed suit on behalf of a California woman alleging the company’s food did not meet federal standards to be considered “beef,” has withdrawn the suit, Taco Bell and the Alabama firm said this week.
On Wednesday, the fast-food chain decided to trumpet that good news with full-page ads in 10 major U.S. newspapers, including the Chicago Tribune, Los Angeles Times, New York Times, USA Today and The Wall Street Journal, demanding an apology. The company pegged the ads at a total cost of between $3 million and $4 million.
“Would it kill you to say you’re sorry?” the ad in Wednesday’s Tribune exclaimed.
“Sure, they could have just asked us if our recipe uses real beef. Even easier, they could have gone to our Web site where the ingredients in every one of our products are listed for everyone to see,” the ad read. “But that’s not what they chose to do.
“As for the lawyers who brought this suit: You got it wrong, and you’re probably feeling pretty bad right about now. But you know what always helps? Saying to everyone, ‘I’m sorry.’ C’mon, you can do it!”
The strategy is similar to that employed by Taco Bell and company president Greg Creed after the suit was filed in January.
“Thank you for suing us,” read a similar ad in the Tribune and other newspapers at the time, structured as a letter from Creed as Taco Bell sought to counter the suit’s claim that its beef taco filling was less than 50 percent beef. The ad went on to explain that the filling is actually 88 percent beef and 12 percent other ingredients, which were disclosed in the ad.
Congrats to the Bell. They won and had their public victory lap. The question is, how long do they remind people that they are the victors in this suit? Doesn’t continued use of this legal win in advertising remind people that their food quality was in doubt?
Sure, they want to let the world know that they won the legal battle over food quality–but when does it cross the line and edge them back into questionable food quality territory? As the cliche goes, where there’s smoke, there’s fire.
We recommend that Taco Bell end their public beef with the purveyors of this lawsuit and move on.
Today’s quick tip: if you have a story to share with the news media you’ll have a much better chance of getting coverage than if you just have information.
Simply:
A story is something that would hold your interest if you saw it happening on the street: a guy in a lab coat playing a clarinet with a monkey passing the hat with a sign that reads “Help Me Cure Cancer!” is a story (weird, I’ll grant you, but it’s interesting).
Simple information is the “20% Off Sale” sign in the store window behind the guy with the clarinet.
Don’t get me wrong. Despite my extreme example I’m not saying your pitches to the media must have a freaky weird angle–but they certainly should be unusual to stand out among the hundreds of pitches news organizations receive every day.
What are you pitching to the media, a dude with a clarinet and a monkey trying to cure cancer or a new discount?
(This post filmed on a Flip digital camera. So there, Cisco.)
UPDATE: An email from Flip clarifies what’s next, support, etc.:
Cisco recently announced that it will be exiting the Flip business and support customers and partners with a transition plan. Cisco will continue its focus and commitment to deliver best in class solutions that extend the network as a platform, from businesses into the home through its Linksys products and consumer TelePresence solutions with ūmi. More information can be found at Cisco’s consumer website.
Flip Future
Thank you Flip fans for all your support and comments about Flip and our team here as we begin our transition plans to close the business. However, do know we will continue to provide technical support for Flip video cameras until 12/31/2013 and Flip cameras will be available through our online and in-store retail partners as well as our Flip store while supplies last.
We know you have lots of questions for many of you have inquired about what is going to happen to Flip in the future; if FlipShare software will still work; and if we will continue to support you in the use of your Flip? We have many of these answers for you today and will continue to update you here on our site.
Flip Support:
First, we want everyone to know that if you own a Flip or are considering buying one, we will continue to support you within the terms of our warranty which is 1 year from purchase date (US and Canada). For customers that have issues that are not covered by our warranty or that are outside their warranty period, Cisco will continue to provide support for a nominal fee until 12/31/2013. E-Support will also continue to be complimentary and available until 12/31/2013. Details and updates about our support and service as well as our warranty policy can be found on our website.
Using FlipShare:
FlipShare software will continue to be fully functional and will be supported until 12/31/2013. After that time Cisco will no longer support the application though it may remain functional as a software for offloading videos, editing, organizing and archiving. Video sharing will no longer be supported past 12/31/2013. Continue to check back here on updates on FlipShare.
Flip availability:
Flip will continue to be available through our online and in-store retailers as well as our Flip store while supplies last. If you are looking for a customized Flip you can still order here at our website while supplies last.
If you are looking at buying a video camera – it’s the perfect time to take advantage of the easiest to use video camera in the world! We will continue to honor our support and warranty commitments and FlipShare software as mentioned above.
The Flip Team:
The teams have been reading your comments from emails and our social media community pages and are touched by the overwhelming number of thoughts and messages. We hope you will continue to have fun with your Flip video camera, and we appreciate your loyalty and business.
Who/What is in the PR Hotseat of the Week? Applebee’s. Here’s why:
The company that owns the Applebee’s restaurant chain said Monday it was immediately retraining its workers nationwide after a server at a suburban Detroit location accidentally served alcohol to a toddler. The company, California-based DineEquity Inc, said it would also change the way it serves juice to youngsters to eliminate the chance of any mixups that could result in any more toddlers receiving mixed drinks.
On Friday, Taylor Dill-Reese went to an Applebee’s in Madison Heights, Michigan, where — among other things — she ordered her 15-month-old son Dominick an apple juice. What the little boy apparently got instead was a margarita. His mom told WDIV-TV that she only realized something was wrong when Dominick “kind of laid his head on the table and dozed off a little bit and woke up and got real happy.” The little boy reportedly began hailing strangers, too.
Applebee’s released a statement Monday saying it was relieved that Dominick was “not seriously injured as a result of accidentally receiving the wrong beverages” and apologizing to his family “for the stress and worry this caused them.”
The numerous online and social media tools vying for attention are enough to give some small business owners an anxiety attack.
Case in point, I met with a prospective client last week, and she was a little worked up after attending a class led by a social media expert. Apparently the expert had the class pretty amped about using social networking tools right this minute. My prospective client fired off several questions at me, including:
“Facebook? I use that, yes. My blog–working on it. LinkedIn? How important is that? Twitter? MySpace–is that still around? What about using Foursquare–is that important?”
Foursquare really stuck out–the expert apparently said “You better be using Foursquare or you’ll get left behind!” (Or something to that effect).
For the uninitiated, here’s what Foursquare is:
Foursquare is a location-based mobile platform that makes cities easier to use and more interesting to explore. By “checking in” via a smartphone app or SMS, users share their location with friends while collecting points and virtual badges. Foursquare guides real-world experiences by allowing users to bookmark information about venues that they want to visit and surfacing relevant suggestions about nearby venues. Merchants and brands leverage the foursquare platform by utilizing a wide set of tools to obtain, engage, and retain customers and audiences.
It obviously has its uses–particularly for businesses that wish to increase foot traffic. Personally, I think it’s right up there with doing my mileage report–tedious. I don’t use it also because it’s just one more thing I don’t have time to do well–and I have my doubts that even doing it well will do me any good at all. That aside, it also has a potentially dangerous aspect, as this article in Time magazine highlights:
Think before you tweet. You might not be aware of how much information you’re revealing.
That’s the message from the founders of Please Rob Me, a website launched on Tuesday that illustrates just how easy it is to rob people blind on the basis of the information they’re posting on the Web. The site uses streams of data from Foursquare, an increasingly popular location-based social network that is based on a game-like premise. Players use smart phones or laptops to “check in” to a location, recording their position on a map for friends using the service to see. The more often you check in, the better your chances of being declared the mayor of a particular location, be it a restaurant, bar, office or even your own home.
The problem comes when users also post these locations to Twitter, says Boy van Amstel, one of the founders of Please Rob Me. Then the information becomes publicly available, making it theoretically possible for a robber (or anyone else) to keep tabs on when you say you’re in your home or not.
“We saw people checking in at their home addresses, or even worse, those of their friends and family,” van Amstel says. “Which we just thought was very wrong.”
My prospective client said she didn’t want to broadcast her location to the internet for just those very reasons, and I don’t blame her. What concerned me was she that was told–or it was strongly implied–that she needed to be an avid user of such tools in order to succeed.
That said, I told my prospective client to step away from the computer and put down her smartphone for a minute.
“All these things you mentioned are tools. Use the tools that you need–don’t let the tools use you.”
And there it was. She looked relieved!
Of course. Your car may have heated seats, but you don’t use them in the summer, right? You may have access to an air wrench, but you probably don’t use it to tighten a bolt on your kid’s bicycle. You could buy a full page ad in a newspaper about hiring a new account exec, but a notice on your company website is probably all that’s necessary. It’s about being sensible and practical with your resources and time.
Tools like Foursuare, Facebook, LinkedIn and your blog are tools that certainly have their uses to grow and enhance your business–if used correctly, sensibly and as proscribed. If you’re a person who makes a living driving long distances by yourself, “checking in” and tweeting your locations may not be a good idea. Your empty house could get robbed or worse, you could get into some trouble with ne’er do wells on the road.
People are very excited about social media and online tools as ways for even the smallest business to compete. That’s great.
But you have to keep your feet on the ground and remember that with a finite amount of time, energy and focus, you should choose to use tools that enhance your image, product or service. Don’t get so enamored with the latest “hot” online thing that you lose sight of your goal.
Or, to put it in a way my pre-internet grandfather would appreciate: don’t let the tail wag the dog.
UPDATE:Just found a great article here on cell phones “unleashing our inner rudeness” that has a quote from the first man to make a cell phone call back in 1973–it really resonates with the theme of this post (bold emphasis mine):
“You should not be a slave to your telephone,” he said. “The technology is there to serve you, not the other way around. If the technology is not making your life better — if it is robbing you of experiences in the real world that you would otherwise be enjoying — then you are working for it, when it should be working for you.”
The internet is forever. What you say and do matters…perhaps for eternity. Case in point, the self-styled independent author Jacqueline Howett, who handled a bad review in her own special way:
The American-based author – whose previous works include short story, The Secret Passion of Twins, and a book of poetry, Amorphous Angelic – viscerally responded to the reviewer’s claim the novel (or his early review copy of the novel) was littered with distracting typos and grammatical errors which detracted from the book’s overall quality.
Howett criticized the review’s writer, prominent indie blog scribe BigAl (http://booksandpals.blogspot.com) in the comments section where she copied and pasted the words of other reviewers to demonstrate the four and five star ratings she received for her work.
After a long series of odd comments to Big Al’s post–egged on by hundreds of others–Howett dropped the F-bomb. Repeatedly.
“Don and Katy watched hypnotically Gino place more coffees out at another table with supreme balance.”
As an indie author myself, I can only cringe when I see what this person may have done to set back the image of self-published writers.
As a public relations consultant, I cringe even more deeply because whether Ms. Howett was having a spectacularly bad day or really is a dimwit with delusions of grandeur doesn’t matter. She’s effectively ruined her credibility as a professional writer. As long as the internet is extant her bizarre rant will survive. That’s the kind of PR that will be pretty tough to fix. (Some posit that she did it as a publicity stunt. I don’t think so, and neither does Big Al.)
Time for a nom de plume and a very good editor, Ms. Howett.
Your PR tip: Before you send that nuclear email or make that passionate blog comment: get up, walk away, have some tea, make a phone call, take some deep breaths…then ask yourself if that response is proportionate, and what the consequences may be if you hit “send” or “post.” Try it. (I oughta know–back in the day I have sent an email or two I regretted.) You’ll thank me.