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True Story

I take her example to heart–in fact, I actually have done the same thing. Sometimes a prospective client will contact me–fully prepared to hire me–and I will often have to be candid and explain that while I can do what they need, I may not be their best option. I then offer to refer them to a colleague who can do the job more quickly, efficiently and cost-effectively.

Not in Front of Company

It’s just good manners and of course much more professional. This sounds like obvious advice, but I have–more than once–been exposed to bickering couples and business managers yelling openly at their staff. Both times it made me uncomfortable and reluctant to spend any time with the offending couple/business in the future.

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